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EndNote users – update your connection file before 4 July 2022

If you use EndNote, your University of Auckland connection file needs to be updated. This gets you ready for a Library system migration happening at the beginning of July.

After 4 July 2022, the EndNote ‘Online Search’ function – which directly checks holdings within the University of Auckland Catalogue and which uses the University of Auckland connection file – will only work once this update has been made.

You can make this update any time from now.

We’ve got a step-by-step guide that shows you how to do this:
Follow the steps to update your connection file

Why do I have to update the connection file?

This update adds the new name for our library servers to the EndNote connection file. It’s needed as our library servers are being migrated from Singapore to Sydney by our systems vendor, ExLibris. We are one of a number of New Zealand and Australian libraries taking part in this data centre migration.

The work is scheduled for Sunday 3 July 2022. At this time our library Catalogue, databases and e-resources will be unavailable for up to a 12-hour period, starting from 4am. There will be no change in services after this migration work and access to the Catalogue, databases and e-resources will resume as normal – with the one exception that relates to EndNote.

We will be posting notifications closer to the scheduled work, so you can plan your use of the Catalogue and databases around this outage.


  • david menkes commented on 25/06/2022

    followed all update advice for EndNote X9; connection still times out/doesn’t work. Now what?

    david menkes

    • Libraries and Learning Services commented on 27/06/2022

      Kia ora David,
      Thanks for getting in touch and our support staff will be in contact soon.
      Ngā mihi

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